• +52 (984) 873 27 90
  • / +52 (984) 879 4215

Reservation Policies

All rates in Mexican pesos (MXN) based on double occupancy per room per night.
Extra person rate $300.00 MXN per night, including lodging and taxes. Meals are not included.
Children 10 years old and younger free of charge when sharing same room with adults in existing beds.
Children older than 11 years pay rate as an adult.
All reservations require a guarantee deposit for confirmation.
Cancellations must be made on the hotel website Booking Engine subject to the Hotel Cancellation Policies and deadline periods of every season.

We accept Visa, Mastercard and American Express credit cards on site.

Registration Policies
Special request can't be guaranteed; they are subject to availability and can have an extra fee.

No pets allowed
18 years old is the minimum check-in age
Check-In is at 3 pm, Check-out is at 12:00 pm each additional hour is subject to availability and will have a cost of $100 MXN, after 3 pm the total amount of one night will be charged at the current rate.
A security deposit or a credit card is required at check-in, said deposit or voucher will be returned at check-out.
A photo ID of each registered guest is required.
Maximum occupancy per room is 4 people for rooms with 2 double beds and and 2 people in room with king size.
Access to the hotel is restricted to registered guests with no exceptions.
Rooms do not offer security boxes; the hotel won't be held responsible for any valuables not deposited in the reception.